Policies
Refund Policy
- At Lugs and Dials, all vintage watch sales are final. Every piece we carry is one of a kind—with its own history, character, and condition—and once it leaves our hands, we have no way of knowing how it's been worn or handled.
- Because of this, we're unable to accept returns or offer refunds. Each watch is carefully inspected and prepared before it finds its new owner, and we simply can't resell it in the same way after it's been out in the world.
- We know that's a big commitment, and we don't take that lightly—so if you ever have questions before purchasing, or need advice on caring for your watch after, the Lugs and Dials team is always happy to help.
Shipping Policy
- All orders are processed within 3 business days. Once your order has shipped, you will receive a tracking number to monitor its progress.
- All packages are shipped with tracking and insurance to ensure safe and secure delivery.
- Delivery times may vary depending on your location and the carrier.
If you have any questions about your order, please contact us and we’ll be happy to help.
Terms of Service
- By accessing or purchasing from Lugs And Dials, you agree to the following terms.
- All products are subject to availability. We reserve the right to limit or cancel orders at our discretion.
- Prices are subject to change without notice. We strive to ensure all product details and pricing are accurate, but errors may occur and we reserve the right to correct them.
- All content on this site, including images, logos, and text, is the property of Lugs And Dials and may not be used without permission.
- We are not liable for any indirect or incidental damages that may result from the use of our products or website.
- By placing an order, you agree to provide current, complete, and accurate information.
These terms may be updated at any time without prior notice.
If you have any questions, please contact us.